We want you to be completely satisfied with your purchase from Sejalecart. Please read our cancellation and refund policy carefully:
1. Cancellation Policy- Order Cancellation: You may cancel your order for a full refund before it has been processed for shipment. Please contact us immediately at to request cancellation.
- Custom or Personalized Items: Orders for custom or personalized items cannot be canceled once production has begun. Please contact us as soon as possible if you wish to cancel such an order.
- Returns: We accept returns of unused and undamaged products within [number] days of delivery.
- Refunds: Upon receipt of the returned product, we will inspect it and process your refund within [number] days. The refund will be issued to the original method of payment, unless otherwise agreed.
- Exchange Policy: We do not offer direct exchanges. If you would like to exchange a product for another, please follow our return policy for a refund and place a new order for the desired item.
- Condition of Returned Products: Returned products must be unused, in their original packaging, and in the same condition as received.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).
- Restocking Fee: We reserve the right to charge a restocking fee for returns that do not meet our return policy criteria.
- If you have any questions about our cancellation and refund policy, please contact us at +91 9033857875, +91 9712637482.
Note: It’s important to clearly communicate your cancellation and refund policy to customers to manage expectations and ensure transparency. Customize the policy to reflect your specific business practices and consult with a legal professional to ensure compliance with applicable laws and regulations.